Start with the payment you need to make
CapitalPay brings together personal payment services, including mobile money, bill payments, airtime and wallet services in US dollars and South Sudanese pounds. The service available to you depends on your account, the payment channel and the recipient.
Before you proceed, check the currency, recipient and complete amount on your payment instruction. Keep your confirmation until the recipient or service provider has matched it to your account.
A government service
Follow the invoice and the payment options provided by the issuing institution.
Read the payment guide →A bill or wallet payment
Check the payment amount, any separate charge and the total before approval.
Understand the amount →Before using an agent
Ask the agent to confirm the service, currency and applicable charges first. Review the recipient or invoice reference together. Keep the receipt; it gives you the information needed to follow up if the recipient cannot find the payment.
Keep your account details private
Enter passwords and one-time codes only in the relevant account screen. Do not include them in an enquiry, send them to an unfamiliar number or share them with someone offering to reverse a payment.